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一、數(shù)據(jù)分析

1、 Data analysis

1、分析昨天的消售情況，主要是哪款SKU;

1. Analyze yesterday's sales situation and identify the main SKU;

2、對(duì)主推款進(jìn)行分析;

2. Analyze the main promoted products;

3、分析競(jìng)爭(zhēng)對(duì)手的商品卡訪問(wèn)者，消售情況:

3. Analyze competitors' product card visitors and sales situation:

4、查看今天受歡迎的商品，或者消量很好的商品;

4. View today's popular products or products with high demand;

5、對(duì)達(dá)人帶貨數(shù)據(jù)進(jìn)行分析，并與新達(dá)人臺(tái)作;

5. Analyze influencer sales data and collaborate with the new influencer platform;

6、維護(hù)與達(dá)人之間的關(guān)系，提高他們對(duì)品牌的認(rèn)識(shí);

6. Maintain relationships with influencers and increase their awareness of the brand;

7、對(duì)視頻資料進(jìn)行分析，根據(jù)不同的情況做出相應(yīng)的調(diào)整。

7. Analyze video materials and make corresponding adjustments based on different situations.

二、推廣

2、 Promotion

1、分析隨心推，看看你的核心數(shù)據(jù)運(yùn)行情況如何;

1. Analyze and push as you please to see how your core data is running;

2、對(duì)千川計(jì)劃進(jìn)行分析，商品卡的數(shù)據(jù)如何;

2. How to analyze the data of product cards for the Qianchuan Plan;

3、對(duì)品牌的宣傳分析。

3. Analysis of brand promotion.

三、報(bào)活動(dòng)

3、 Report activity

1、關(guān)注平臺(tái)上的各種活動(dòng)，并在規(guī)定的時(shí)間內(nèi)完成注冊(cè)，

1. Pay attention to various activities on the platform and complete registration within the specified time,

2、對(duì)活動(dòng)設(shè)置進(jìn)行檢查;

2. Check the activity settings;

3、對(duì)活動(dòng)進(jìn)行復(fù)盤。

3. Review the activity.

四、頁(yè)面管理

4、 Page management

1、店鋪?lái)?yè)面有沒(méi)有錯(cuò)誤的地方，比如主頁(yè)、主圖等;

1. Are there any errors on the store page, such as the homepage, main image, etc;

2、詳情商品價(jià)格是否與真實(shí)的價(jià)格相符:

2. Does the price of the product match the actual price

3、查看黨品是否處于活動(dòng)狀態(tài);

3. Check if the party product is in an active state;

4、檢查是否使用了錯(cuò)誤的營(yíng)銷工具;

4. Check if the wrong marketing tools have been used;

5、查看計(jì)劃好的產(chǎn)品頁(yè)是否已經(jīng)做好。

5. Check if the planned product page has been completed.

五、庫(kù)存管理

5、 Inventory management

1、檢查熱門產(chǎn)品的存貨，缺貨時(shí)要提前下訂單;

1. Check the inventory of popular products and place orders in advance when they are out of stock;

2、下訂單的貨物要及時(shí)跟蹤,

2. The goods ordered should be tracked in a timely manner,

3、有沒(méi)有做好出貨入庫(kù)的記錄

3. Have you kept proper records of shipment and storage

六、售前售后

6、 Pre sales and after-sales service

1、將客服狀態(tài)設(shè)置為在線;

1. Set the customer service status to online;

2、匯總客服日常事務(wù)，是否需要幫助;

2. Summarize daily customer service affairs and determine if assistance is needed;

3、安排客服的在線時(shí)間;

3. Arrange customer service online time;

4、查看訂單的發(fā)貨狀況;

4. Check the shipping status of the order;

5、處理申訴和維權(quán)的訂單;

5. Handling appeals and safeguarding orders;

6、查看SKU的評(píng)價(jià)，做好評(píng)價(jià)維護(hù);

6. View SKU reviews and maintain them effectively;

7、查看店鋪評(píng)分，統(tǒng)計(jì)店鋪的各項(xiàng)數(shù)據(jù);

7. View store ratings and collect various data of the store;

8、看下客服的聊天記錄。

8. Check the chat records of customer service.

努力提升客戶服務(wù)質(zhì)量，對(duì)客股的數(shù)據(jù)、回復(fù)率等進(jìn)行分析。

Strive to improve customer service quality by analyzing customer stock data, response rates, etc.